Privacy Policy
Last Updated: July 2026
1. Introduction
MOCOWEST ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mocowest.co.za (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Request a demo or quote
- Subscribe to our newsletter
- Apply for a job position
- Communicate with us via email or phone
The personal information we collect may include your name, email address, phone number, company name, job title, and any other information you choose to provide.
Usage Data
We may also collect information automatically when you visit our Site, including:
- IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Responding to your inquiries and requests
- Processing your job applications
- Sending you marketing and promotional communications
- Improving our website and services
- Analyzing usage patterns and trends
- Protecting against fraud and security threats
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files that are stored on your device. You can control cookies through your browser settings.
Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our Site
- Marketing cookies: Used to deliver relevant advertisements
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Restriction: Limit processing of your data
- Data portability: Receive your data in a structured format
- Object: Object to processing of your data
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Services
We may use third-party services to help us operate our business and provide services to you. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Google Analytics - for website analytics
- Email service providers - for sending communications
- Hosting providers - for website hosting
9. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@mocowest.co.za
- Phone: +27 64 525 0678
- Company Address: 550a Mokalane Street, Naledi, Johannesburg, 1868, South Africa