Terms of Service

1. Acceptance of Terms

By accessing or using the MOCOWEST website (mocowest.co.za) and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

MOCOWEST provides cloud-based software solutions including but not limited to:

• RETS - School Book Retrieval & Management System
• Transi - Driver & Staff Transportation Management
• FINSLEE - Financial Technology Platform
• Custom Software Development Services

3. User Accounts

To access certain features of our services, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Providing accurate and complete information

4. Intellectual Property

All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the property of MOCOWEST and are protected by South African and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without prior written consent
• Reverse engineer any of our software
• Remove any copyright or proprietary notices

5. User Conduct

You agree to use our website and services responsibly and not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Harass, abuse, or harm others
• Submit false or misleading information

6. Payment Terms

For paid services, the following terms apply:

• All prices are in South African Rand (ZAR) unless otherwise stated
• Payment is due upon invoice receipt
• We accept various payment methods as indicated on our website
• Refunds are subject to our refund policy
• We reserve the right to change prices with appropriate notice

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that:

• Our services will be uninterrupted or error-free
• The results obtained from our services will be accurate or reliable
• Any errors in our services will be corrected
• Our services will meet your specific requirements

8. Limitation of Liability

To the maximum extent permitted by law, MOCOWEST shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code
• Any errors or omissions in any content

9. Indemnification

You agree to indemnify, defend, and hold harmless MOCOWEST and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your conduct in connection with our services

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our services will cease immediately.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any changes constitutes your acceptance of the new Terms. We recommend that you review these Terms periodically.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: legal@mocowest.co.za
• Phone: +27 64 525 0678
• Company Address: 550a Mokalane Street, Naledi, Johannesburg, 1868, South Africa